fast casual trends

The Great Restaurant Labor Shortage…Will Be Over Shortly

The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear.  Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties …

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Delivery: Is It Right For Your Restaurant?

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting The obvious motivation for a restaurant to take on delivery service is to build sales. Third party delivery platforms like GrubHub, UberEats and EAT24 are making it possible for restaurants to add delivery that don’t typically offer it. Simultaneously, those services add competitors to the …

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Restaurants Who Want to Start Delivery

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting It’s obvious that the reason any restaurant might want to offer delivery is to build sales. Third party delivery platforms like GrubHub, UberEats and EAT24 are making it possible for restaurants to add delivery that don’t typically offer it. Simultaneously, those services add competitors to …

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What Restaurants Can Learn From Fan-Friendly Stadium Concessions

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting Living in Atlanta, we all heard the buzz coming a year out from the 2017 opening of the new Mercedes-Benz Stadium. “Falcons and Atlanta United FC owner Arthur Blank is making concessions affordable!” The reaction was common: “Hmmm…makes sense. If I am not gouged on …

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How Yelp and Other Review Sites Can Make or Break Your Restaurant Business

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting First let’s face the facts. We all search the internet to check out the restaurant scene anytime we visit a new city, or we are looking for a place for a celebration or we just want to try something new.  Put the question in your search engine and …

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