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The Great Restaurant Labor Shortage…Will Be Over Shortly

The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear.  Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties …

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5 Recommendations for Restaurant Music Management

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting I was dining at a popular Italian restaurant in a popular outdoor lifestyle shopping plaza at a popular time – Saturday night, 7:30pm. We had a reservation, but expectations for being seated on time were low because of COVID. Generally, everyone gets a hall pass …

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Mergers and Acquisitions are for Independent Restaurants Too

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting M&A activity in large public chain concepts is well documented and thriving. In fact, Atlanta-based Roark Capital / Inspire Brands acquired their way to the 2nd largest restaurant company in the US. Indeed, M&A activity has grown at a 9% compound annual growth rate (CAGR) …

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Evolving Technology’s Impact on Menu Development & the Surprising Benefits

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting       Technology has made many changes in the restaurant industry. One of these changes involves how we create and edit menus. Using technology such as tablets and software for menus is convenient both for restaurants and customers. They also make it easier for customers to …

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An Emerging Hybrid Restaurant Solution For Challenging Times

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting       The COVID-19 pandemic has disrupted many industries, especially restaurants. As lockdown rules keep changing, many restaurants are unable to stay open. Others are forced to switch their model to only takeout and delivery. If you have a restaurant, you might want to …

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Holiday Pop-Up Bar

Upgrade Your Bar into A Handcrafted Holiday Pop-Up Bar

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting     Pop-up themed events are a popular concept around holidays that tap into people’s love of celebrating and enjoying drinks in a festive atmosphere. Pop-up bars and restaurants have sprung up all over the U.S. in the last few years. But Christmas-themed pop-up bars featuring over …

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