Table Service

5 Key Ways to Grow Your Restaurant Business

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting We live in a world addicted to quick fixes with little emphasis on long range planning. Restaurateurs easily fall victim to people walking through the door with the next great program that will drive sales.  Whether discount coupons or home delivery services, all of these fixes cost you …

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How to Run a Family Owned Restaurant and Stay Sane

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting Let’s face it – the restaurant business is an emotional business.  Everyday you put your creation out there for everyone to evaluate, and you pray that people like it.  Pride in what you do drives strong emotions, and restaurant owners are often hurt easily and defensive. Now …

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The Pros and Cons of Using an Online Reservation System

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   Traditionally the rule has been, upscale and fine dining restaurants take reservations and chains and casual dining do not.  Due to evolution, all humans are now born with a smart phone in their hand, so restaurant reservations automatically evolved to online apps to accommodate that new …

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What’s Trending in Food & Beverage: Appetizers, Tapas & Small Plates

  Small plates are the chef’s creative playground. Most restaurants diners expect to see steaks, roast chicken, and grilled salmon entrées. These basics will quickly fill up the entrées list because customers gravitate towards the familiar, especially when they are spending $20-$30 for an entrée. Restaurants need to sell what their customers want, so it’s …

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Tip Credit Applied to Minimum Wage - Not as Evil as it Sounds

Tip Credit Applied to Minimum Wage – Not as Evil as it Sounds

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting Many people view tip credit as “just another way for the greedy restaurant owner to line their pockets with cash.” Servers often have the same opinion and feel like they are being taken advantage of. Ultimately paying a good wage and eliminating tipping would create a much …

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waiter handing out wine to table

What’s the Best Table Service Model? [Hint: Give Power to the Servers]

Ray Camillo – CEO & Founder, Blue Orbit Restaurant Consulting Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. …

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