We live in a world addicted to quick fixes with little emphasis on long range planning. Restaurateurs easily fall victim to people walking through the door with the next great program that will drive sales. Whether discount coupons or home delivery services, all of these fixes cost you money and reduce your profits. They also train […]
5 Key Ways to Grow Your Restaurant Business Read More »
Let’s face it – the restaurant business is an emotional business. Everyday you put your creation out there for everyone to evaluate, and you pray that people like it. Pride in what you do drives strong emotions, and restaurant owners are often hurt easily and defensive. Now add to that powder keg, husbands, wives, fathers,
How to Run a Family Owned Restaurant and Stay Sane Read More »
Traditionally the rule has been, upscale and fine dining restaurants take reservations and chains and casual dining do not. Due to evolution, all humans are now born with a smart phone in their hand, so restaurant reservations automatically evolved to online apps to accommodate that new “biology.” But, in the last few years, everything has
The Pros and Cons of Using an Online Reservation System Read More »
Restaurants are fun, sexy, thrilling and everybody wants one. So much so that opinions about how hard it is to open and run one are everywhere with nary a fact checker to contest them. I’d like to step up and be that fact checker. I’m going a bit off-the-cuff, but my cuff is pretty legit
14 Common Misconceptions About Opening a Restaurant Read More »
Small plates are the chef’s creative playground. Most restaurants diners expect to see steaks, roast chicken, and grilled salmon entrées. These basics will quickly fill up the entrées list because customers gravitate towards the familiar, especially when they are spending $20-$30 for an entrée. Restaurants need to sell what their customers want, so it’s less
What’s Trending in Food & Beverage: Appetizers, Tapas & Small Plates Read More »
Many people view tip credit as “just another way for the greedy restaurant owner to line their pockets with cash.” Servers often have the same opinion and feel like they are being taken advantage of. Ultimately paying a good wage and eliminating tipping would create a much easier world for all restauranteurs. There would be
Tip Credit Applied to Minimum Wage – Not as Evil as it Sounds Read More »
Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. Let’s face it, servers in America view themselves as fallen
What’s the Best Table Service Model? [Hint: Give Power to the Servers] Read More »
