Blue Orbit Hospitality Consulting

Server Training

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How to Reopen Your Restaurant – Safely and Profitably

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting As states begin to allow businesses to reopen, most in 3 phases of lessening restrictions, all restaurant owners are scrambling to decide what to do. Questions like “can I afford to reopen my dining room with only 10% capacity”, “when will we go to phase 2 and …

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What You Should Not Be Delivering: 5 Common Delivery Mistakes to Avoid

Whether you have been doing delivery since you opened, or you have recently launched a delivery program due to a global pandemic, there are five incredibly common mistakes we see restaurateurs making. Selling food that does not travel well. When your chef puts up a plate in the kitchen, you know that food will be …

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The Seven Golden Rules of Restaurant Management

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting Rules for being a successful restaurant manager, now there’s a big topic.  Most people would probably list things like, control your costs, complete your daily checklists immediately, and balance the money at the end of the night.  Those are all tasks.  I believe being a successful restaurant …

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What Hiring Companies and Job Candidates Told Us in 2018

Chris Kauffman – Director of Talent & Recruiting, Blue Orbit Restaurant Consulting What Companies Told Us in 2018 With a unique involvement in the hiring process, we are in a perfect position to hear companies tell us their hierarchy of “must have” attributes and “preferred” attributes for various positions. Here are the “must haves” that consistently …

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How to Properly Staff Your Restaurant for the Holidays

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting Let me begin by saying that staffing for the holidays is a year-round process.  Granting requested days off throughout the year and keeping your staff balanced between full and part time employees sets you up for a more flexible staff during the holidays. However, there are some …

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5 Key Ways to Grow Your Restaurant Business

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting We live in a world addicted to quick fixes with little emphasis on long range planning. Restaurateurs easily fall victim to people walking through the door with the next great program that will drive sales.  Whether discount coupons or home delivery services, all of these fixes cost you …

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How to Run a Family Owned Restaurant and Stay Sane

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   Let’s face it – the restaurant business is an emotional business.  Everyday you put your creation out there for everyone to evaluate, and you pray that people like it.  Pride in what you do drives strong emotions, and restaurant owners are often hurt easily and defensive. …

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The Pros and Cons of Using an Online Reservation System

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   Traditionally the rule has been, upscale and fine dining restaurants take reservations and chains and casual dining do not.  Due to evolution, all humans are now born with a smart phone in their hand, so restaurant reservations automatically evolved to online apps to accommodate that new …

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