Blue Orbit Hospitality Consulting

Server Training

The Pros and Cons of Using an Online Reservation System

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   Traditionally the rule has been, upscale and fine dining restaurants take reservations and chains and casual dining do not.  Due to evolution, all humans are now born with a smart phone in their hand, so restaurant reservations automatically evolved to online apps to accommodate that new …

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12 Quick Tips for Opening a Restaurant

12 Quick Tips for Opening a Restaurant

Emily Tanner – Director of Marketing & Communications, Blue Orbit Restaurant Consulting We’ve asked our top restaurant consultants what they recommend when opening a new restaurant. They provided such great feedback that we compiled it all into this all-in-one resource for you! So, below you’ll find 12 quick tips for opening a restaurant. Enjoy! Meet …

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A Panel of Experts: Actionable Tips for Hiring Restaurant Employees

A Panel of Experts: Actionable Tips for Hiring Restaurant Employees

Emily Tanner – Director of Marketing & Communications, Blue Orbit Restaurant Consulting We’ve asked our top restaurant consultants what they recommend when recruiting and hiring for various restaurant staff positions. They provided such great feedback that we compiled it all into this all-in-one resource for you. So, below you’ll find actionable tips for hiring restaurant …

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woman on computer

How Restaurant Owners and General Managers Can Write a Great Employee Developmental Plan in 5 Easy Steps

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   For restaurant owners and general managers, the process of creating a restaurant employee developmental plan is very similar to writing quarterly goals – only there are no predetermined categories.  The action steps should have many of the same characteristics as the steps in achieving goals.  They should …

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waiter handing out wine to table

What’s the Best Table Service Model? [Hint: Give Power to the Servers]

Ray Camillo – CEO & Founder, Blue Orbit Restaurant Consulting Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. …

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