Hospitality Consulting

6 Ways Independent Restaurants Can Better Compete with Chains

Consulting, General, Hospitality Consulting, Kitchen Ops, Service / By

Independent restaurants face a tough challenge in the highly competitive world of the restaurant industry, especially when it comes to competing with large chain restaurants. Chains have the advantage of economies of scale, established brand recognition, and access to vast resources. However, independent restaurateurs can still thrive and compete effectively by focusing on their strengths, […]

6 Ways Independent Restaurants Can Better Compete with Chains Read More »

How Restaurant Owners Can Stop Making the Same Mistakes

Consulting, General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Service / By

Sales are down, profits are almost nonexistent, you are getting bad reviews online, and you cannot keep good staff. What do you do? Sadly, most restauranteurs turn to the same reactionary solutions, but they never work. Solution Number 1: Hire New Managers Seems like a good idea. Bring in some new talent, but you soon

How Restaurant Owners Can Stop Making the Same Mistakes Read More »

5 Ways to Capture Summer Sales

General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Service / By

Summer is a great time for restaurants to increase their profits. With warmer weather, longer days, and more people going out to dine, there are plenty of opportunities for restaurants to attract new customers and boost their sales. Let’s explore some tips on how restaurants can maximize their profits this summer. Update Your Menu –

5 Ways to Capture Summer Sales Read More »

5 Things Real Estate Developers Should Know About Leasing to Restaurants

Consulting, General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Random Stuff, Service / By

Over the years we’ve helped many restaurants and landlords work with each other and have seen ugliness on both sides. We’re often baffled at the lack of empathy each side can have for one another. For instance, Landlords have a mortgage to pay. When tenants seek rent abatement because they’re not profitable or they are starting

5 Things Real Estate Developers Should Know About Leasing to Restaurants Read More »

Restaurant Fiscal Calendars – The Silver Bullet

Consulting, General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Random Stuff, Service / By

One of the biggest problems we find when we’re trying to help struggling restaurants is that they can’t really “see” their business. Their managers work hard, often 70 to 80 hours per week. They enact policies to cut staff when its slow or they endlessly pursue cheaper ingredients and/or portion control, but efficiency often proves

Restaurant Fiscal Calendars – The Silver Bullet Read More »

Restaurant Gig Labor – A Solution to the Great Resignation

Consulting, General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Service / By

Every day, local and national news agencies report on the state of the labor market. Governments anchor their discussion on unemployment rate, citing moving average trends or comparing today to a year ago. Business owners lament generational work ethic variances. Progressives blame a lack of career advancement opportunities while Conservatives blame liberal child rearing strategies

Restaurant Gig Labor – A Solution to the Great Resignation Read More »

The Great Restaurant Labor Shortage…Will Be Over Shortly

General, Hospitality Consulting, Random Stuff / By

The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear.  Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties

The Great Restaurant Labor Shortage…Will Be Over Shortly Read More »

Restaurant Ambience

6 Pillars of Restaurant Ambience Management

Consulting, Hospitality Consulting, Leadership / By

When you think of ambience in a restaurant, or anywhere for that matter, you often consider things like music, lighting, temperature, smells, materials, and acoustics. Those are certainly components of great ambience (which, by the way, I learned can be spelled ambience or ambiance).  But in our series discussing a restaurants “LAMA” (lights, atmosphere, music,

6 Pillars of Restaurant Ambience Management Read More »

Scroll to Top