If you go to the internet looking for what makes a good employee, every site will tell you basically the same thing. You should hire people who are committed, confident, reliable, positive, hardworking, team oriented and proactive. And it makes sense, who wouldn’t want those people in their business? However, I think we all agree that restaurants are a […]
6 Out of the Box Qualities that Make Great Restaurant Employees Read More »
Traditionally the rule has been, upscale and fine dining restaurants take reservations and chains and casual dining do not. Due to evolution, all humans are now born with a smart phone in their hand, so restaurant reservations automatically evolved to online apps to accommodate that new “biology.” But, in the last few years, everything has
The Pros and Cons of Using an Online Reservation System Read More »
Small plates are the chef’s creative playground. Most restaurants diners expect to see steaks, roast chicken, and grilled salmon entrées. These basics will quickly fill up the entrées list because customers gravitate towards the familiar, especially when they are spending $20-$30 for an entrée. Restaurants need to sell what their customers want, so it’s less
What’s Trending in Food & Beverage: Appetizers, Tapas & Small Plates Read More »
We’ve asked our top restaurant consultants what they recommend when opening a new restaurant. They provided such great feedback that we compiled it all into this all-in-one resource for you! So, below you’ll find 12 quick tips for opening a restaurant. Enjoy! Meet Our Panel of Expert Restaurant Consultants: Ray Camillo – Founder & CEO,
12 Quick Tips for Opening a Restaurant Read More »
As restaurant consultants, we are often in a position to offer advice…and to hear some zingers of both good and bad advice that restaurant owners have been given. As entrepreneurs, restaurant owners often seek advice from friends (whether in the industry or not), family members, vendors, and guests. Restaurant owners who need the advice are
The Worst Advice We’ve Ever Heard for Restaurant Owners Read More »
The general manager of a restaurant is the most crucial position in the entire business. The chef usually gets the glory, but the general manager is responsible for keeping the restaurant operating consistently, ensuring guest satisfaction, hiring and developing the staff, delivering budgeted profits, and driving sales growth. A good general manager can keep an
6 Secrets to Hiring the Best Restaurant General Manager Read More »
Did you know that an empty seat can cost you between $.45 – $1.50 for every minute it remains open? Incorporating a restaurant optimization program allows a restaurant to create a system that will streamline service operations with measurable financial results. Over 75% of service issues are caused by an inefficiently run front desk. Double-seating
How to Maximize Restaurant Seating Read More »
A successful bar does not happen by putting big personalities who like to talk about spirits in a dark room full of people. It requires careful crafting in it’s infancy and constantly focused maintenance every day of its life. Employee turnover, shifts in the economy, changes in neighborhoods and ever evolving trends present constant challenges.
The 5 Biggest Mistakes You’re Making in Running Your Bar Read More »
The holidays are coming… and holidays generally spur people to spend money in ways that they wouldn’t do otherwise. Folks are urged to buy, book, treat, reward, and otherwise gift themselves, their loved ones, and even total strangers. So what are you doing to capture dollars spent during those programmed (and predictable) buying frenzies? If
5 Brilliant Best Practices to Maximize Your Restaurant’s Sales During the Holidays Read More »
Valentine’s Day, Mother’s Day, New Year’s Eve… these are the days that really test a restaurant’s staff. Is your mise actually, really, and truly en place? Being ready for New Year’s Eve, like just about everything else in the restaurant business, starts with careful menu planning. Having a menu that sets you up for success
6 Steps to Create a Fun and Profitable New Year’s Eve Menu Read More »
