Blue Orbit Hospitality Consulting

Restaurant Culture

Processed with VSCO with f2 preset

Can You Afford Consulting?

By January 2020 the restaurant business was getting crowded and hyper-competitive. Since about 2009, on the heels of the worst recession in most people’s memory, restaurants around the country struggled and failed. Panera Bread, Chili’s, Cheesecake Factory, Seasons 52, and Red Lobster were suspiciously still standing while higher quality mom-n-pop concepts were crushed to dust by the downturn. The sub-prime mortgage business disgusted the public.

delivering bag of food to curbside pickup

How to Configure Your Restaurant for Curbside Pickup

Unless you’ve been boycotting the steady stream of dreary news coming at us from all sides, you’ve probably heard how meal delivery services like Grubhub, Uber Eats, Door Dash, or even Postmates are struggling to turn a profit. On the delivery company’s side, their models are proving unsustainable despite the pandemic’s effect on delivery demand.

server holding out paper bag full of food

What You Should Not Be Delivering: 5 Common Delivery Mistakes to Avoid

Mathew Green – Director of Culinary Operations, Blue Orbit Restaurant Consulting Whether you have been doing delivery since you opened, or you have recently launched a delivery program due to a global pandemic, there are five incredibly common mistakes we see restaurateurs making. Selling food that does not travel well. When your chef puts up …

What You Should Not Be Delivering: 5 Common Delivery Mistakes to Avoid Read More »

Staying Sane While You Wait

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting In my last blog, I outlined a step by step process for preparing to reopen your restaurants. Getting a handle on your finances, applying for aid and re-engineering your business to be bulletproof are all important tasks that need to get done, but it looks like that …

Staying Sane While You Wait Read More »

come in we're open sign handing in coffee house window

What Do We Do Now? Creating a PLAN to Reopen

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting In the last few weeks, I have had some very difficult conversations with a lot of restaurant owners that I consider not only clients but friends. I’ve listened to them as they have made hard decisions to close one or all of their locations, worried about their …

What Do We Do Now? Creating a PLAN to Reopen Read More »

Restaurant Resolutions in 2020

Restaurant Resolutions in 2020

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting The holiday hubbub is settling down as Part-Time workers head back to school and holiday parties are in the rearview. Hopefully, your restaurant has fared well and all of your planning to deliver record-setting performance has paid off. But now what? Quarter 1 is notoriously …

Restaurant Resolutions in 2020 Read More »

7 Restaurateur “Must Do’s” for September

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   You may feel all alone in an empty dining room but take comfort in the fact that almost every restaurant suffers the September Slump. For the most part no matter how much you promote your business or how big a discount you offer, it really doesn’t drive people through …

7 Restaurateur “Must Do’s” for September Read More »

server dropping off food at table

Restaurant Surcharges – Health Insurance vs. Tips

Ray Camillo – Founder & CEO, Blue Orbit Restaurant Consulting   A few weeks ago, my wife and I ate San Francisco. A recurring line item on our checks was “EE Benefits Surcharge” or “SF Mandates” charge. My first reaction was, “hey… why do I have to pay for employee benefits…isn’t that the restaurant’s problem?” …

Restaurant Surcharges – Health Insurance vs. Tips Read More »