Consulting

4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

Consulting, General, Hospitality Consulting / By

We’ve all heard the term “tourist trap.” When applied to restaurants, it’s generally a negative term that refers to places with high prices serving low quality versions of foods that made the area famous. Often these restaurants thrive because their customers are lured in by flashy signage, proximity to the main attraction or campy foods […]

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Restaurants are Saving Retail: How to Ensure Success of Food-Driven Real Estate Developments in 3 Simple Ways

Restaurants are Saving Retail: How to Ensure Success of Food-Driven Real Estate Developments in 3 Simple Ways

Consulting, General, Hospitality Consulting / By

Restaurants are saving retail developments. We hear this all the time, but what does it really mean?  Let’s look at it like this. Consider some common retail tenants – maybe a mattress store, or a clothing store. People buy a new mattress every 10 years or so and they buy new clothes with the change

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20 Myths about Restaurant Consultants Debunked

20 Myths About Restaurant Consultants Debunked

Consulting, General, Hospitality Consulting / By

The term “consultant” – restaurant or otherwise – conjures images of slickster snake oil salesman preying on businesses in distress, bent on draining precious cash reserves before an inevitable failure. Indeed, there are some out there that make a living by cooking up problems that don’t exist, scaring their targets to death while holding up

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75 Food Halls in America: The Growing Mixed-Use Real Estate Development Trend

75 Food Halls in America: The Growing Mixed-Use Real Estate Development Trend

Consulting, General, Hospitality Consulting / By

While the US food hall trend may have started in New York, it’s now sweeping across America. With major food-focused real estate developments such as Eataly and chef Todd English’s Plaza Food Hall opening in New York in 2010, food halls area launching in other US cities from Atlanta to Seattle. This gourmet, casual dining

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Worst Advice for Restaurant Owners

The Worst Advice We’ve Ever Heard for Restaurant Owners

Consulting, Leadership, Service / By

As restaurant consultants, we are often in a position to offer advice…and to hear some zingers of both good and bad advice that restaurant owners have been given. As entrepreneurs, restaurant owners often seek advice from friends (whether in the industry or not), family members, vendors, and guests. Restaurant owners who need the advice are

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How Restaurant Owners and General Managers Can Write a Great Employee Developmental Plan in 5 Easy Steps

Consulting, General, Leadership / By

For restaurant owners and general managers, the process of creating a restaurant employee developmental plan is very similar to writing quarterly goals – only there are no predetermined categories.  The action steps should have many of the same characteristics as the steps in achieving goals.  They should be SMART – specific, measurable, achievable, relevant, and time bound. 

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6 Secrets to Hiring the Best Restaurant General Manager

Consulting, Leadership, Service / By

The general manager of a restaurant is the most crucial position in the entire business. The chef usually gets the glory, but the general manager is responsible for keeping the restaurant operating consistently, ensuring guest satisfaction, hiring and developing the staff, delivering budgeted profits, and driving sales growth. A good general manager can keep an

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beautiful bar

The 5 Biggest Mistakes You’re Making in Running Your Bar

Consulting, Hospitality Consulting, Service / By

A successful bar does not happen by putting big personalities who like to talk about spirits in a dark room full of people. It requires careful crafting in it’s infancy and constantly focused maintenance every day of its life. Employee turnover, shifts in the economy, changes in neighborhoods and ever evolving trends present constant challenges.

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