Hiring

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6 Out of the Box Qualities that Make Great Restaurant Employees

Consulting, Leadership, Service / By

If you go to the internet looking for what makes a good employee, every site will tell you basically the same thing. You should hire people who are committed, confident, reliable, positive, hardworking, team oriented and proactive. And it makes sense, who wouldn’t want those people in their business? However, I think we all agree that restaurants are a […]

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6 Secrets to Hiring the Best Restaurant General Manager

Consulting, Leadership, Service / By

The general manager of a restaurant is the most crucial position in the entire business. The chef usually gets the glory, but the general manager is responsible for keeping the restaurant operating consistently, ensuring guest satisfaction, hiring and developing the staff, delivering budgeted profits, and driving sales growth. A good general manager can keep an

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