Staff Training - Blue Orbit Restaurant Consulting

Restaurant Opening: The Essential Kitchen Training Documents

When opening a restaurant, it seems only right to document and put in place a structured training agenda that will aid your kitchen managers and chefs in the training of themselves and their staff. Perhaps you hire a consultant, like Blue Orbit, or you have someone on your staff who loves documents, spreadsheets and calendars just […]

What’s the Best Table Service Model? [Hint: Give Power to the Servers]

Hospitality Consulting, Leadership, Service / By Ray Camillo

Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. Let’s face it, servers in America view themselves as fallen

What’s the Best Table Service Model? [Hint: Give Power to the Servers] Read More »