Staff Training

12 Quick Tips for Opening a Restaurant

12 Quick Tips for Opening a Restaurant

We’ve asked our top restaurant consultants what they recommend when opening a new restaurant. They provided such great feedback that we compiled it all into this all-in-one resource for you! So, below you’ll find 12 quick tips for opening a restaurant. Enjoy! Meet Our Panel of Expert Restaurant Consultants: Ray Camillo – Founder & CEO,

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A Panel of Experts: Actionable Tips for Hiring Restaurant Employees

A Panel of Experts: Actionable Tips for Hiring Restaurant Employees

We’ve asked our top restaurant consultants what they recommend when recruiting and hiring for various restaurant staff positions. They provided such great feedback that we compiled it all into this all-in-one resource for you. So, below you’ll find actionable tips for hiring restaurant managers, chefs and cooks, wait staff and host staff, and bartenders. Enjoy!

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4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

We’ve all heard the term “tourist trap.” When applied to restaurants, it’s generally a negative term that refers to places with high prices serving low quality versions of foods that made the area famous. Often these restaurants thrive because their customers are lured in by flashy signage, proximity to the main attraction or campy foods

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Worst Advice for Restaurant Owners

The Worst Advice We’ve Ever Heard for Restaurant Owners

As restaurant consultants, we are often in a position to offer advice…and to hear some zingers of both good and bad advice that restaurant owners have been given. As entrepreneurs, restaurant owners often seek advice from friends (whether in the industry or not), family members, vendors, and guests. Restaurant owners who need the advice are

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How Restaurant Owners and General Managers Can Write a Great Employee Developmental Plan in 5 Easy Steps

For restaurant owners and general managers, the process of creating a restaurant employee developmental plan is very similar to writing quarterly goals – only there are no predetermined categories.  The action steps should have many of the same characteristics as the steps in achieving goals.  They should be SMART – specific, measurable, achievable, relevant, and time bound. 

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5 Brilliant Best Practices to Maximize Your Restaurant’s Sales During the Holidays

The holidays are coming… and holidays generally spur people to spend money in ways that they wouldn’t do otherwise. Folks are urged to buy, book, treat, reward, and otherwise gift themselves, their loved ones, and even total strangers. So what are you doing to capture dollars spent during those programmed (and predictable) buying frenzies? If

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hostess helping a guest

6 Things Your Host is doing to Turn Away Customers

We all know the importance of the first impression and how we’re impacted by someone’s appearance, demeanor and general interaction with us. Crowd review sites like Yelp and TripAdvisor have built companies that allow folks to vent their praises and critiques of service providers. Much of the commentary on these sites is about first impressions.

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love balloon script

Why Love is the Magic Ingredient for Restaurants

What’s love got to do with it? Asking the question “is there any place for love in business?” is like asking “is there any place for people who care?” We all believe relationships that have longevity are rooted in love and mutual respect.  Since most businesses, including restaurants are built on groups of relationships it

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