Blue Orbit Hospitality Consulting

Staff Training

woman on computer

How Restaurant Owners and General Managers Can Write a Great Employee Developmental Plan in 5 Easy Steps

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting   For restaurant owners and general managers, the process of creating a restaurant employee developmental plan is very similar to writing quarterly goals – only there are no predetermined categories.  The action steps should have many of the same characteristics as the steps in achieving goals.  They should …

How Restaurant Owners and General Managers Can Write a Great Employee Developmental Plan in 5 Easy Steps Read More »

server holding tray with check

5 Brilliant Best Practices to Maximize Your Restaurant’s Sales During the Holidays

Ray Camillo – CEO, Blue Orbit Restaurant Consulting The holidays are coming… and holidays generally spur people to spend money in ways that they wouldn’t do otherwise. Folks are urged to buy, book, treat, reward, and otherwise gift themselves, their loved ones, and even total strangers. So what are you doing to capture dollars spent …

5 Brilliant Best Practices to Maximize Your Restaurant’s Sales During the Holidays Read More »

hostess helping a guest

6 Things Your Host is doing to Turn Away Customers

Ray Camillo – CEO, Blue Orbit Restaurant Consulting We all know the importance of the first impression and how we’re impacted by someone’s appearance, demeanor and general interaction with us. Crowd review sites like Yelp and TripAdvisor have built companies that allow folks to vent their praises and critiques of service providers. Much of the …

6 Things Your Host is doing to Turn Away Customers Read More »

love balloon script

Why Love is the Magic Ingredient for Restaurants

Michael Maxwell – Partner, Blue Orbit Restaurant Consulting What’s love got to do with it? Asking the question “is there any place for love in business?” is like asking “is there any place for people who care?” We all believe relationships that have longevity are rooted in love and mutual respect.  Since most businesses, including …

Why Love is the Magic Ingredient for Restaurants Read More »

Restaurant Opening: The Essential Kitchen Training Documents

Ray Camillo – CEO, Blue Orbit Restaurant Consulting       When opening a restaurant, it seems only right to document and put in place a structured training agenda that will aid your kitchen managers and chefs in the training of themselves and their staff. Perhaps you hire a consultant, like Blue Orbit, or you have …

Restaurant Opening: The Essential Kitchen Training Documents Read More »

waiter handing out wine to table

What’s the Best Table Service Model? [Hint: Give Power to the Servers]

Ray Camillo – CEO & Founder, Blue Orbit Restaurant Consulting Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. …

What’s the Best Table Service Model? [Hint: Give Power to the Servers] Read More »