Restaurant Management

Tip Credit Applied to Minimum Wage - Not as Evil as it Sounds

Tip Credit Applied to Minimum Wage – Not as Evil as it Sounds

Many people view tip credit as “just another way for the greedy restaurant owner to line their pockets with cash.” Servers often have the same opinion and feel like they are being taken advantage of. Ultimately paying a good wage and eliminating tipping would create a much easier world for all restauranteurs. There would be […]

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Restaurants are Saving Retail: How to Ensure Success of Food-Driven Real Estate Developments in 3 Simple Ways

Restaurants are Saving Retail: How to Ensure Success of Food-Driven Real Estate Developments in 3 Simple Ways

Restaurants are saving retail developments. We hear this all the time, but what does it really mean?  Let’s look at it like this. Consider some common retail tenants – maybe a mattress store, or a clothing store. People buy a new mattress every 10 years or so and they buy new clothes with the change

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75 Food Halls in America: The Growing Mixed-Use Real Estate Development Trend

75 Food Halls in America: The Growing Mixed-Use Real Estate Development Trend

While the US food hall trend may have started in New York, it’s now sweeping across America. With major food-focused real estate developments such as Eataly and chef Todd English’s Plaza Food Hall opening in New York in 2010, food halls area launching in other US cities from Atlanta to Seattle. This gourmet, casual dining

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Worst Advice for Restaurant Owners

The Worst Advice We’ve Ever Heard for Restaurant Owners

As restaurant consultants, we are often in a position to offer advice…and to hear some zingers of both good and bad advice that restaurant owners have been given. As entrepreneurs, restaurant owners often seek advice from friends (whether in the industry or not), family members, vendors, and guests. Restaurant owners who need the advice are

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two women in a meeting

6 Secrets to Hiring the Best Restaurant General Manager

The general manager of a restaurant is the most crucial position in the entire business. The chef usually gets the glory, but the general manager is responsible for keeping the restaurant operating consistently, ensuring guest satisfaction, hiring and developing the staff, delivering budgeted profits, and driving sales growth. A good general manager can keep an

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woman wrapping a gift

5 Great Holiday Gifts for Your Managers that Aren’t Cash

In almost every scenario that requires motivation, we see more and more that cash gifts simply don’t work. Cash gifts don’t incentivize people to work harder because cash is the expected result of having a job. During the holidays, managers often become dependent on cash gifts to pay down their holiday debt. This creates conflict

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