Over the years we’ve helped many restaurants and landlords work with each other and have seen ugliness on both sides. We’re often baffled at the lack of empathy each side can have for one another. For instance, Landlords have a mortgage to pay. When tenants seek rent abatement because they’re not profitable or they are starting […]
5 Things Real Estate Developers Should Know About Leasing to Restaurants Read More »
One of the biggest problems we find when we’re trying to help struggling restaurants is that they can’t really “see” their business. Their managers work hard, often 70 to 80 hours per week. They enact policies to cut staff when its slow or they endlessly pursue cheaper ingredients and/or portion control, but efficiency often proves
Restaurant Fiscal Calendars – The Silver Bullet Read More »
The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear. Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties
The Great Restaurant Labor Shortage…Will Be Over Shortly Read More »
A few weeks ago, the temperature spiked from the regular 40 degrees at noon to a beautiful sunny 72, and it was SUNDAY. Without hesitation my brain screamed find a patio!!! I should have known better. Few restaurants are prepared for that first warm Sunday. The tables were dirty, the plants were dead, the food
Avoiding Patio Nightmares Read More »
Everyone knew that the pandemic would change people; the way they shop, eat, and live their lives, but we didn’t know how. Finally, all the opinion surveys and all the data collection are starting to give us enough information to plot a path forward. The people have spoken and what they said is “We want
Happy New Year: 2022 Restaurant Trends Read More »
I was dining at a popular Italian restaurant in a popular outdoor lifestyle shopping plaza at a popular time – Saturday night, 7:30pm. We had a reservation, but expectations for being seated on time were low because of COVID. Generally, everyone gets a hall pass so minor grievances like wait time or long ticket times
5 Recommendations for Restaurant Music Management Read More »
There has been a lot of chatter lately about the first few dozen states cutting short the pandemic unemployment benefit in an effort to get folks to return to work. In a May 2021 article from NBC News by Dartunorro Clark, the topic is polarizing with the right claiming that ending the program early will
The REAL Reason for The Great Restaurant Labor Shortage Read More »
M&A activity in large public chain concepts is well documented and thriving. In fact, Atlanta-based Roark Capital / Inspire Brands acquired their way to the 2nd largest restaurant company in the US. Indeed, M&A activity has grown at a 9% compound annual growth rate (CAGR) over the past five years and “has topped more than
Mergers and Acquisitions are for Independent Restaurants Too Read More »
Everyone has said for a year now that restaurants will not be the same when we come out of The Pandemic; that evolution is inevitable. Well, spring is here, shots are in arms, and restrictions are being lifted. It is time to decide what we have become, buy some land, and get those shovels in
What Restaurant Should You Build in 2021? Read More »
Technology has made many changes in the restaurant industry. One of these changes involves how we create and edit menus. Using technology such as tablets and software for menus is convenient both for restaurants and customers. They also make it easier for customers to use apps and order online. How Technology is Changing Menus
Evolving Technology’s Impact on Menu Development & the Surprising Benefits Read More »
