Leadership

A Restaurant Consulting Firm Can Help Both Landlords and Their Tenants

Consulting, Hospitality Consulting, Leadership / By

Despite the troubles the global food industry is facing, restaurant tenants still have to pay rent. An NYC Hospitality Alliance Survey revealed that seventy-one percent of landlords would not waive portions of rent and that ninety percent of them would not formally renegotiate leases. Although landlords are aware of their restaurant tenants’ predicament, they still […]

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Opening A New Restaurant…NOW?!?

Consulting, Leadership / By

It’s the end of the 2020 Summer and COVID-19 is still running wild. Elections are on the horizon and, regardless of your political bent, moving left or right carries downsides that don’t quite feel great for the country as a whole. The only constant is uncertainty and restaurants continue to suffer mercilessly with no end in sight until a vaccine is imminent (no easy or automatic task) or herd immunity runs its course. So why on earth would it be a great time to START a restaurant?

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Ray Camillo leading business meeting

Can You Afford Consulting?

Consulting, Hospitality Consulting, Leadership / By

By January 2020 the restaurant business was getting crowded and hyper-competitive. Since about 2009, on the heels of the worst recession in most people’s memory, restaurants around the country struggled and failed. Panera Bread, Chili’s, Cheesecake Factory, Seasons 52, and Red Lobster were suspiciously still standing while higher quality mom-n-pop concepts were crushed to dust by the downturn. The sub-prime mortgage business disgusted the public.

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Coronavirus / COVID-19 – Advice for Restaurant Owners

General, Hospitality Consulting, Leadership / By

“Official” direction regarding how restaurants should – or are allowed – to handle COVID-19, changes by the hour. Takeout only, limited hours, limited dining-in configurations, disposables only, close for business, limited menus, shift to delivery model, make hand sanitizer instead, etc. – it’s tough to get any momentum when the message changes…and we know everyone

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bartender serving camera a cocktail

6 Out of the Box Qualities that Make Great Restaurant Employees

Consulting, Leadership, Service / By

If you go to the internet looking for what makes a good employee, every site will tell you basically the same thing. You should hire people who are committed, confident, reliable, positive, hardworking, team oriented and proactive. And it makes sense, who wouldn’t want those people in their business? However, I think we all agree that restaurants are a

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Restaurant Marketing – Tout Your Value Not Your Brand

Consulting, General, Leadership / By

For restaurants, online brand presence is everything…and so is the food and the service and the cleanliness and the decor and the vibe and let’s not forget about the location. People are eating meals away from home more today than ever before. However as more restaurants open each year, competition for those dollars is fierce.

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The Seven Golden Rules of Restaurant Management

Consulting, Hospitality Consulting, Leadership / By

Rules for being a successful restaurant manager, now there’s a big topic.  Most people would probably list things like, control your costs, complete your daily checklists immediately, and balance the money at the end of the night.  Those are all tasks.  I believe being a successful restaurant manager is often more about how you are

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